Terms of service

Terms and Conditions

1. Introduction

Welcome to Dee Patterson Hair Extensions. By accessing or using our website (www.deepattersonhairextensions.com.au), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Services and Products

We specialize in hair extension services and offer a range of haircare products. All services and products are subject to availability, and we reserve the right to modify or discontinue any service or product at any time without prior notice.

3. Booking and Cancellations

Appointments can be booked through our website or by contacting us directly. Cancellations or rescheduling require at least 24 hours’ notice. Failure to provide adequate notice may result in a cancellation fee.

4. Pricing and Payments

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. We accept various payment methods, including Visa, Mastercard, PayPal, and Afterpay. Prices are subject to change without notice.

5. Shipping and Delivery

We offer shipping within Australia. Orders are processed within 2-3 business days, and delivery times may vary based on location. Shipping fees are calculated at checkout. We are not responsible for delays caused by third-party delivery services.

6. Returns and Refunds

Due to hygiene reasons, we do not accept returns on hair extensions or haircare products unless they are faulty. If you receive a defective item, please contact us within 7 days of receipt to arrange a replacement or refund.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Dee Patterson Hair Extensions and is protected by Australian intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

To the extent permitted by law, Dee Patterson Hair Extensions shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or products. Our liability is limited to the maximum extent permitted by the Australian Consumer Law.

9. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms shall be resolved in the courts of Queensland.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Dee Patterson Hair Extensions

Boronia Heights, QLD, Australia

Email: dpextensions@outlook.com

Phone: 0409620886